FAQs

Welcome!! In this section, we have answers for regularly asked questions concerning our services. Our goal is to offer effective instructions that guide you through the selection of services and solutions. For more help, you can avail the services from our support team and get help tailored to your needs.

1. What is the Clival database?
Clival database is a comprehensive platform offering insights on 500,000 clinical trials and innovative drugs. Our meticulously curated insights cover clinical trial development phases from phase 0 to phase 4 data and statistics from all the regulatory markets including United States, European Union, Australia, New Zealand, Japan, and Canada. In Addition, we specifically prioritize the collection of trial data from emerging regulatory markets such as India.
2. How can I subscribe to the Clival database?
You can gain access to the Clival database after subscribing to it by visiting this link: - See the Pricing tab at - https://clival.com/pricing
3. How many countries' data is available on your portal?
The Clival database covers clinical trial data from 7 countries including United States, European Union, Australia, New Zealand, Japan, Canada, and India.
4. What are the different sources you use for obtaining information?
The different sources we use for data collection are as follows: -
• Regulatory websites
• Clinical trials websites
• US FDA orange book
• WHO-statistics
For more information regarding our data sources, please visit the following page: - https://clival.com/sources
5. What is the timeframe for the data available in the portal?
The clival database encompasses trial data from year 2000 and it is subjected for daily updates and reviews.
6. What are the different search options available on Clival database?
It provides 8 different options to search the clinical data including product/candidate, molecule type, development phase, therapeutic area, MOA/biomarker, biological sub-class, sponsor/organization, and disease/indications.
7. What is the expected time for account activation?
Your Clival account will be activated instantly if the payment is made through our website. If you choose to use RTGS, NEFT, or IMPS systems for payment, your account will be activated within 24 hours.
8. How often data is updated on your website?
The Clival database is updated on a daily basis.
9. What are the packages for subscription or best plan for me?
We have customized our subscription package as per customers’ requirements so they can specifically subscribe exclusively for the data they need. For more information, please visit- https://clival.com/pricing
10. How Can I search data on your portal?
You can access data by inserting a country and required category like product name, therapeutic area, molecule type, development phase, MOA/biomarker, biological sub-class, sponsor/organization, and disease/indications.
11. Do you provide country-specific data?
Yes. Once you search the name of product or other categories for any specific country, you will be able to access trial data.
12. How accurate are the PI contact details available on your portal?
Our PI contact details data impressively help clients with an accuracy rate of above 80%. Clival database provides you with the most accurate trial insights.
13. Do you provide unlimited searches?
Yes
14. What is the maximum number of downloads allowed on your database?
The downloads limits are customized based on client’s need and their subscription package. More information can be accessed by visiting this link: - https://clival.com/pricing
15. Does your company have a refund policy at present?
Yes. To learn more about our refund policy please visit the following link: - https://clival.com/refund-policy
16. Is Indian data available on your database?
Yes
17. Is your data available in an analytical format?
Yes, we provide data in numerical as well as graphical format.
18. How can I get in touch with the team for assistance?
We are always eager to assist you. In case of any query please connect with us through the following details: -
Phone: +91-120-6631301-335
Email: info@lifescienceintellipedia.com
Email: clival@lifescienceintellipedia.com

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